Customer Experience & Style Advisor

Anthropologie; Dale; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discounts on gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work

Development opportunities

Job summary

Anthropologie in Manchester is seeking a Retail Associate to deliver memorable customer experiences and uphold brand standards across the store floor.

You will engage customers, share product knowledge, and support omni-channel service while maintaining visual standards and stock flow. Strong communication and an interest in fashion trends are essential, with prior retail exposure preferred. This role offers a collaborative team environment and opportunities for development.

Qualifications

• Experience in a retail environment or customer-facing role.
• Understanding of Anthropologie brand and local market appeal.
• Excellent verbal and written communication skills.

Responsibilities

• Customer Experience: initiates genuine conversations to engage customers and ensure they feel welcome and valued.
• Teamwork & Communication: builds relationships with peers and shares product knowledge to inspire customers.
• Visual & Business Operations: maintains store standards and supports stock flow and omni-channel fulfillment.
• Merchandising & Display: assists in stock-to-sales processes and understands brand messaging.

Skills

Retail experience

Brand awareness

Communication skills

Job description

Anthropologie in Manchester is seeking a Retail Associate to deliver memorable customer experiences and uphold brand standards across the store floor.

You will engage customers, share product knowledge, and support omni-channel service while maintaining visual standards and stock flow. Strong communication and an interest in fashion trends are essential, with prior retail exposure preferred. This role offers a collaborative team environment and opportunities for development.