Style-Forward Retail Associate - Customer Experience

Anthropologie; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym discounts

Private Medical Insurance

Employee discounts 40%

Season ticket loan

Cycle to work scheme

Continued development

Job summary

Anthropologie in Bath is seeking a customer-focused team member to deliver an engaging store experience. You will connect with shoppers, share product recommendations and assist with omni-channel service to help customers find sizes, colours and place orders.

You will work with teammates to maintain visual standards, participate in product flow, stocking and merchandising, and contribute to store performance through friendly service and knowledge of trends.

Qualifications

• Previous experience in a retail environment – not a must.
• An awareness of the Anthropologie brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Customer Connection: engages customers in a personalised way to make them feel welcome, heard and valued.
• Selling Culture: supports selling through product knowledge and personal styling suggestions.
• Omni-Channel Service: provides a frictionless experience by helping with sizes, colours and placing orders.
• Teamwork & Communication: builds relationships, shares knowledge and supports store leadership.
• Visual & Business Operations: maintains store standards and supports stock flow and merchandising.
• Merchandising & Display: executes stock-to-sales processes and stays informed on trends.

Job description

Anthropologie in Bath is seeking a customer-focused team member to deliver an engaging store experience. You will connect with shoppers, share product recommendations and assist with omni-channel service to help customers find sizes, colours and place orders.

You will work with teammates to maintain visual standards, participate in product flow, stocking and merchandising, and contribute to store performance through friendly service and knowledge of trends.