Customer-First Retail Sales Associate

Frasersgroup; Oxford; On-site; GBP 12,000 - 18,000; Full time

Job summary

Frasersgroup in Oxford is seeking a friendly retail assistant to greet customers and help them find the right products. You’ll deliver excellent service from entry to checkout, keep shelves tidy, and replenish stock to keep the floor ready for shoppers.

You’ll process transactions quickly, promote current offers, and work with the team to hit daily sales and service targets. Prior retail exposure is a bonus, but eagerness to learn is valued.

Qualifications

• Confident, friendly, positive attitude.
• Retail or customer service experience is a bonus, but not essential. We’ll back you to learn.
• Motivation to deliver results and take pride in your work.
• Flexibility and reliability, especially through peak trade.
• Team-player mentality that thrives when pace picks up.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Confident attitude

Customer service

Results driven

Flexibility

Team player

Strong communication

Job description

Frasersgroup in Oxford is seeking a friendly retail assistant to greet customers and help them find the right products. You’ll deliver excellent service from entry to checkout, keep shelves tidy, and replenish stock to keep the floor ready for shoppers.

You’ll process transactions quickly, promote current offers, and work with the team to hit daily sales and service targets. Prior retail exposure is a bonus, but eagerness to learn is valued.