Customer-Driven Retail Associate | Fast-Paced & Flexible

Frasersgroup; Truro; On-site; GBP 18,000 - 24,000; Full time

Job summary

Frasersgroup is seeking a friendly retail teammate to greet customers, answer questions, and help them find the right products in our busy store in the United Kingdom. You’ll deliver brilliant service at every touchpoint, keep the shop floor tidy and well stocked, and work with the team to hit daily sales and service goals, with flexibility through peak trade periods.

No prior experience is essential as we’ll back you to learn; you’ll gain market knowledge while developing strong communication

Qualifications

• Confident, friendly attitude.
• Retail or customer service experience is a bonus, but not essential. We'll back you to learn.
• Motivation to deliver results and take real pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Friendly

Customer service

Communication skills

Team player

Flexibility

Reliability

Job description

Frasersgroup is seeking a friendly retail teammate to greet customers, answer questions, and help them find the right products in our busy store in the United Kingdom. You’ll deliver brilliant service at every touchpoint, keep the shop floor tidy and well stocked, and work with the team to hit daily sales and service goals, with flexibility through peak trade periods.

No prior experience is essential as we’ll back you to learn; you’ll gain market knowledge while developing strong communication