Retail Sales Associate — Fast-Paced & Customer-First

Frasersgroup; Minehead; On-site; GBP 12,000 - 17,000; Part time

Job summary

Frasersgroup is hiring for a customer-service focused role in our UK stores. You’ll greet customers, help them find products, and deliver brilliant service from the door to the till while keeping the shop floor tidy and well-stocked.

Join a fast-paced team that values reliability, clear communication, and a customer-first mindset. You’ll be flexible through peak trading and enjoy opportunities to upsell, learn, and grow with the brand.

Qualifications

• A confident, friendly, positive attitude.
• Retail or customer service experience is a bonus, but not essential. We'll back you to learn.
• Motivation to deliver results and take real pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Customer service

Team player

Communication skills

Positive attitude

Flexibility

Reliability

Job description

Frasersgroup is hiring for a customer-service focused role in our UK stores. You’ll greet customers, help them find products, and deliver brilliant service from the door to the till while keeping the shop floor tidy and well-stocked.

Join a fast-paced team that values reliability, clear communication, and a customer-first mindset. You’ll be flexible through peak trading and enjoy opportunities to upsell, learn, and grow with the brand.