Customer-First Retail & Fleet Support Specialist

Nova Leisure Ltd; Peterborough; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Genuine career progression

24 hour Employee Assistance Programme

Job summary

Nova Leisure Ltd is seeking a Retail Operative in Peterborough, UK, to join their team. The role involves ensuring high performance and operational standards while delivering excellent customer service. Responsibilities include fostering a safety-first culture, managing deliveries, and supporting retail operations. Ideal candidates will exhibit strong communication skills, technological proficiency, and flexibility in tasks. The position offers competitive benefits such as a pension plan and 22 days of annual leave.

Qualifications

• Demonstrated ability to develop customer relationships.
• Execute comprehensive fleet checks and prioritize safety.
• Able to adjust tasks to best support the branch.

Responsibilities

• Deliver a safety first culture with customer focus.
• Ensure operational efficiency and best service standards.
• Support the retail counter to enhance customer experience.
• Manage deliveries while ensuring exceptional service levels.

Skills

Great communication skills

Ability to utilize technology

High levels of focus, energy, and drive

Good business acumen

Flexibility of day to day tasks

Job description

Nova Leisure Ltd is seeking a Retail Operative in Peterborough, UK, to join their team. The role involves ensuring high performance and operational standards while delivering excellent customer service. Responsibilities include fostering a safety-first culture, managing deliveries, and supporting retail operations. Ideal candidates will exhibit strong communication skills, technological proficiency, and flexibility in tasks. The position offers competitive benefits such as a pension plan and 22 days of annual leave.