Customer-First Retail & Fleet Support Specialist

Nova Leisure Ltd; Swansea; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Career progression

24-hour Employee Assistance Programme

Job summary

Nova Leisure Ltd in Swansea is looking for a Retail Operative to ensure high operational standards and deliver excellent customer service. This varied role includes picking parts in the warehouse, serving customers, and managing deliveries. Candidates should demonstrate strong communication skills and a commitment to safety. The position offers a pension, 22 days of annual leave, and genuine career progression opportunities. Join us to deliver outstanding customer experiences while supporting our growth.

Qualifications

• Demonstrate the ability to develop customer relationships.
• Deliver a zero accident mentality while ensuring safety.
• Support customer experience excellence.

Responsibilities

• Deliver a safety first culture with customer focus.
• Ensure operational efficiency and support customer experience.
• Support the retail counter and manage deliveries as needed.

Skills

Great communication skills

Ability to utilize technology

High levels of focus, energy and drive

Good business acumen

Flexibility of day to day tasks

Job description

Nova Leisure Ltd in Swansea is looking for a Retail Operative to ensure high operational standards and deliver excellent customer service. This varied role includes picking parts in the warehouse, serving customers, and managing deliveries. Candidates should demonstrate strong communication skills and a commitment to safety. The position offers a pension, 22 days of annual leave, and genuine career progression opportunities. Join us to deliver outstanding customer experiences while supporting our growth.