Customer-First Retail Associate | Training & Growth

Screwfix Direct Ltd.; Ilminster; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% staff discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to greet customers, understand their needs and guide them to suitable products. You’ll help keep shelves stocked, assist with deliveries, and work as part of a collaborative team to maintain a welcoming store environment.

This role emphasizes great service, reliability, and a flexible attitude, with the opportunity to grow through our training programs and development, supporting a healthy work-life balance.

Qualifications

• Demonstrates outstanding customer service and positive attitude.
• Strong communication and interpersonal skills.
• Flexible, reliable and collaborative team member.

Responsibilities

• Greet and assist customers, understand needs, and guide them to the right products.
• Maintain high warehouse standards and assist with stock, deliveries and order picking.
• Be part of a supportive team and contribute to a positive store environment.

Skills

Excellent customer service

Effective communication

Flexibility

Team player

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to greet customers, understand their needs and guide them to suitable products. You’ll help keep shelves stocked, assist with deliveries, and work as part of a collaborative team to maintain a welcoming store environment.

This role emphasizes great service, reliability, and a flexible attitude, with the opportunity to grow through our training programs and development, supporting a healthy work-life balance.