Customer-First Retail Assistant - Training & Growth

Screwfix Direct; Burgess Hill; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life insurance

Staff discount

Healthcare

Share save schemes

Training and development

Discounts with Screwfix and B&Q

Job summary

Screwfix Direct is looking for a friendly Retail Assistant in Burgess Hill to put customers at the heart of everything we do. You’ll greet shoppers, understand their needs, and guide them to the right products while delivering genuinely great service.

Join our busy store with excellent training, varied shifts, and a healthy work-life balance. We offer strong career progression, a competitive salary, and extensive staff benefits including holidays, pension, and discounts.

Qualifications

• Welcoming customers, understanding needs and guiding them to the right products.
• Maintaining store standards, assisting deliveries and stock, and processing orders.

Responsibilities

• Greet customers and help them find products.
• Support stock/warehouse duties and keep areas orderly.
• Be part of a supportive team with a positive, can-do attitude.
• Demonstrate friendly, flexible, reliable and enthusiastic service.

Skills

Customer service

Communication

Team player

Willingness to learn

Job description

Screwfix Direct is looking for a friendly Retail Assistant in Burgess Hill to put customers at the heart of everything we do. You’ll greet shoppers, understand their needs, and guide them to the right products while delivering genuinely great service.

Join our busy store with excellent training, varied shifts, and a healthy work-life balance. We offer strong career progression, a competitive salary, and extensive staff benefits including holidays, pension, and discounts.