Customer-First Retail Assistant with Training & Benefits

Screwfix Direct Ltd.; Galashiels; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension up to 14%

Life cover

Discounts (Screwfix & B&Q)

Healthcare discounts

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is inviting applications for a Retail Assistant in Scotland. You will warmly welcome customers, understand their needs, and guide them to the right products while supporting stock and delivery tasks. Training programs and flexible shift patterns support a healthy work-life balance.

We offer a competitive salary and benefits including a generous pension, life cover, staff discounts, healthcare options, and ongoing development opportunities to help you grow with Screwfix.

Qualifications

• You’re great at giving customer service with a positive can-do attitude.
• Willing to learn and train through Screwfix programmes.
• Great communicator who enjoys helping customers.
• Open to working varied shifts; no prior retail experience required.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Host customers, understand needs, guide to products.
• Help with deliveries, stock, and order picking.
• Be a supportive team member and contribute to store success.

Skills

Customer focus

Excellent communication

Flexible and reliable

Positive can-do attitude

Team player

Job description

Screwfix Direct Ltd. is inviting applications for a Retail Assistant in Scotland. You will warmly welcome customers, understand their needs, and guide them to the right products while supporting stock and delivery tasks. Training programs and flexible shift patterns support a healthy work-life balance.

We offer a competitive salary and benefits including a generous pension, life cover, staff discounts, healthcare options, and ongoing development opportunities to help you grow with Screwfix.