Customer-Centric Retail Assistant - Training, Benefits & Growth

Screwfix Direct Ltd.; Wales; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (up to 33)

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to welcome customers, understand their needs and help them find the right products in our busy Wales store.

You’ll work as part of a team across the floor and the stockroom, keeping standards high, delivering quick service, and enjoying flexible shift patterns that support a healthy work life balance.

We offer training, development, and a competitive salary, plus benefits such as generous annual leave and employee discounts.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Friendly, flexible, reliable and enthusiastic!

Responsibilities

• Host – welcome customers into the store, understand what they need, guide them to the right products, and make it easy for them.
• Warehouse standards – assist with deliveries, maintain product stock, collect customer orders and keep standards high.
• Part of the team – work with a store team that takes pride, collaborates and has fun together.

Skills

Great service

Positive attitude

Great communicator

Willing to learn

Friendly & reliable

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to welcome customers, understand their needs and help them find the right products in our busy Wales store.

You’ll work as part of a team across the floor and the stockroom, keeping standards high, delivering quick service, and enjoying flexible shift patterns that support a healthy work life balance.

We offer training, development, and a competitive salary, plus benefits such as generous annual leave and employee discounts.