Retail Assistant — Customer Focus, Training & Growth

Screwfix Direct Ltd.; Boston; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Employee discount

Healthcare

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term position of up to 3 months. You’ll be at the heart of the store, greeting customers, understanding their needs, and guiding them to the right products.

You’ll support warehouse standards, assist deliveries, and help the team maintain high service levels with friendly, proactive customer care. Training and varied shifts help balance work with life in a busy retail environment.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term position of up to 3 months. You’ll be at the heart of the store, greeting customers, understanding their needs, and guiding them to the right products.

You’ll support warehouse standards, assist deliveries, and help the team maintain high service levels with friendly, proactive customer care. Training and varied shifts help balance work with life in a busy retail environment.