Customer‑Focused Retail Assistant | Training & Benefits

Screwfix Direct Ltd.; Shepton Mallet; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Pension scheme

Life cover

Employee discount

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term role up to 6 months. You will warmly welcome customers, understand their needs, and guide them to the right products in a fast-paced store environment.

You’ll support warehouse tasks, maintain stock, and help fulfill customer orders. A positive attitude, strong communication, and willingness to train are essential for success in this role.

Qualifications

• Amazing at giving great service
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers into your store, understand what they need, guide them to the right products.
• Warehouse standards – assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Excellent customer service

Great communicator

Willing to learn

Flexible

Reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term role up to 6 months. You will warmly welcome customers, understand their needs, and guide them to the right products in a fast-paced store environment.

You’ll support warehouse tasks, maintain stock, and help fulfill customer orders. A positive attitude, strong communication, and willingness to train are essential for success in this role.