Customer-First Optical Assistant — In-Store Growth & Training

Boots Uk; Hambleton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians in Northallerton seeks an Optical Assistant to be the first and last point of contact for customers. You’ll be based in-store, interact with customers, and help find the right glasses and care solutions.

The role includes hands-on dispensing, pre-screening activities, and a commitment to the Boots training programme. You’ll build strong customer relationships, support eye-tests, and handle aftercare, repairs, and dispensing administration with a focus on excellent service and

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.

Skills

Customer service

Willingness to learn

Job description

Boots Opticians in Northallerton seeks an Optical Assistant to be the first and last point of contact for customers. You’ll be based in-store, interact with customers, and help find the right glasses and care solutions.

The role includes hands-on dispensing, pre-screening activities, and a commitment to the Boots training programme. You’ll build strong customer relationships, support eye-tests, and handle aftercare, repairs, and dispensing administration with a focus on excellent service and