Customer-Facing Admin Specialist — Flexible Hours & Training

Rother Voluntary Action; Bexhill-on-Sea; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

31 days annual leave

Wellbeing support

Training and development

Inclusive workplace

Job summary

Citizens Advice 1066 in East Sussex seeks an organised Administrative Assistant to support our services across Bexhill and St Leonards. You will manage enquiries, appointments and records, and assist with project tasks in a friendly, community-focused team.

The role is permanent, 37 hours per week with flexible hours considered. We offer generous annual leave, wellbeing support, training opportunities and a supportive workplace. All career stages are welcome to apply.

Qualifications

• Strong administration or customer service experience.
• Highly organised and accurate.
• Works well as part of a team.
• Understands the importance of confidentiality.

Responsibilities

• Managing telephone, email and online enquiries.
• Welcoming clients and visitors.
• Supporting appointment and referral administration.
• Maintaining accurate records and databases.
• Assisting with reporting and monitoring information.
• Providing administrative support across a range of services.

Skills

Administration experience

Customer service

Organised

Confidentiality

Teamwork

Job description

Citizens Advice 1066 in East Sussex seeks an organised Administrative Assistant to support our services across Bexhill and St Leonards. You will manage enquiries, appointments and records, and assist with project tasks in a friendly, community-focused team.

The role is permanent, 37 hours per week with flexible hours considered. We offer generous annual leave, wellbeing support, training opportunities and a supportive workplace. All career stages are welcome to apply.