Customer Experience Team Member - Flexible Hours

CO-OP; Dorchester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

30% discount on Co-op products in‑shop

Pension scheme with up to 10% employer

Holiday entitlement 31 days

Job summary

CO-OP Dorchester store is seeking a Customer Team Member to join a friendly, fast-paced team. You’ll help keep shelves stocked, assist customers on the shop floor and at tills, and support the local community through Co-op membership and charity work.

You’ll work as part of a team across a range of shifts, delivering great service while learning retail basics and building a career with Co-op.

Qualifications

• Customer service experience is valued but not essential.
• Good communication and a friendly approach with customers.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Skills

Customer service

Teamwork

Flexibility

Retail knowledge

Job description

CO-OP Dorchester store is seeking a Customer Team Member to join a friendly, fast-paced team. You’ll help keep shelves stocked, assist customers on the shop floor and at tills, and support the local community through Co-op membership and charity work.

You’ll work as part of a team across a range of shifts, delivering great service while learning retail basics and building a career with Co-op.