Customer Experience Team Member (Retail)

CO-OP; Braintree; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

30% discount on Co-op products

Pension contributions

Holiday entitlement

GP access 24/7

Cycle-to-work

Flexible pay options

Training and career development

Job summary

Co-op is seeking a Customer Team Member to join a friendly store team in the community. You will offer warm, practical service, help customers find items, and support daily store operations on the shop floor and tills.

The role stresses flexibility across shifts, promotion of Co-op Membership, and a focus on safety and stock accuracy, with benefits including training, a 30% staff discount, pension contributions, and holiday entitlement.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal and keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Job description

Co-op is seeking a Customer Team Member to join a friendly store team in the community. You will offer warm, practical service, help customers find items, and support daily store operations on the shop floor and tills.

The role stresses flexibility across shifts, promotion of Co-op Membership, and a focus on safety and stock accuracy, with benefits including training, a 30% staff discount, pension contributions, and holiday entitlement.