Customer Experience Specialist - Part-Time Retail (Sat)

Mole Valley Farmers Limited; Highweek; Presencial; GBP 15.000 - 18.000; A tiempo parcial

Descripción de la vacante

Mole Valley Farmers Limited is seeking a friendly Customer Experience Team Member in Newton Abbot to join the Retail department. This permanent, part-time role offers 7.5 hours per week, including Saturday shifts from 9:00am to 5:30pm.

You’ll help customers find products, give expert advice, and create a welcoming store environment. You will support sales targets, operate the membership scheme, and ensure high standards of presentation and safety.

Formación

• Genuine interest in customer service and retail.
• Strong communication and interpersonal skills.
• Good IT skills and willingness to learn new systems.

Responsabilidades

• Delivering friendly, knowledgeable, and solution-focused service
• Building strong relationships with customers and understanding their needs
• Promoting current offers and recommending suitable products
• Supporting the delivery of sales targets and store KPIs
• Handling customer queries and taking ownership of follow-up
• Demonstrating strong product knowledge across all departments
• Promoting our membership scheme and processing transactions accurately
• Maintaining high standards of store presentation and stock awareness
• Following health & safety procedures and safe working practices

Conocimientos

Customer service

Retail experience

Communication skills

IT skills

Descripción del empleo

Mole Valley Farmers Limited is seeking a friendly Customer Experience Team Member in Newton Abbot to join the Retail department. This permanent, part-time role offers 7.5 hours per week, including Saturday shifts from 9:00am to 5:30pm.

You’ll help customers find products, give expert advice, and create a welcoming store environment. You will support sales targets, operate the membership scheme, and ensure high standards of presentation and safety.