Customer Experience Specialist

NetworkPlus; Kidlington; On-site; GBP 21,000 - 26,000; Full time

Job summary

NetworkPlus in the United Kingdom is seeking a Customer Service Advisor to manage customer and client enquiries across telephone, website and email channels. You will strive to deliver excellent service and ensure daily tasks are completed accurately and consistently.

The role is based in Kidlington, England, and requires a proactive, customer‑centric approach with strong communication skills across all touchpoints.

Qualifications

• Managing an array of customer and client enquiries via telephone, website and email channels.
• Demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently.

Job description

NetworkPlus in the United Kingdom is seeking a Customer Service Advisor to manage customer and client enquiries across telephone, website and email channels. You will strive to deliver excellent service and ensure daily tasks are completed accurately and consistently.

The role is based in Kidlington, England, and requires a proactive, customer‑centric approach with strong communication skills across all touchpoints.