Customer Experience & Data Insights Internship (12 months)

Boehringer Ingelheim; Mayford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Boehringer Ingelheim offers a 12-month paid internship based at our Winnersh head office, starting September 2027. The role requires a minimum of two days per week in the office and involves projects across Customer Experience, Data, Insights & Analytics, and Learning & Development.

You will gain hands-on experience, build analytical and communication skills, and contribute to cross-functional initiatives in a global pharma setting.

Qualifications

• Currently studying for a degree in social sciences, business, English, communications or a related subject, with a placement year as part of the course.
• A minimum of three A levels at grades ABB, or equivalent.
• The right to work in the UK for the full duration of the internship.
• The ability to travel independently to the usual place of work and, where required, to other sites.
• Fluent written and spoken English, with confidence using Microsoft Office and the willingness to learn new systems and technology.

Responsibilities

• Support customer engagement projects designed to help our external customer-facing colleagues work as effectively as possible. This may include supporting account excellence, incentive schemes, tracking and reporting activities, and omnichannel initiatives such as campaign performance analysis.
• Help maintain data quality by checking and cleaning data, managing data-quality tickets and updating Data Lakehouse documentation.
• Assist with market research coordination, non-trial activity processes and selected Python application development, including user-experience design, data transformation and coding.
• Support Learning & Development communications, learning pathways, internal intranet content, training curricula and evaluation reporting.
• Analyse internal and external information, create clear materials from complex sources and contribute ideas, tools and solutions that the team can test and learn from.

Skills

Clear communication

Team collaboration

Time management

Analytical thinking

Curiosity and initiative

Willingness to learn new systems

Education

Degree in social sciences / business / English / communications

Three A levels at ABB or equivalent

Tools

Microsoft Office

Job description

Boehringer Ingelheim offers a 12-month paid internship based at our Winnersh head office, starting September 2027. The role requires a minimum of two days per week in the office and involves projects across Customer Experience, Data, Insights & Analytics, and Learning & Development.

You will gain hands-on experience, build analytical and communication skills, and contribute to cross-functional initiatives in a global pharma setting.