Customer Experience Associate: Flexible, Tech-Savvy & Fast-Paced

Sainsbury's; Bury; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Job summary

Sainsbury's is seeking a Customer Assistant to join our store team. You will be at the heart of the customer experience, providing friendly and proactive service while supporting shelving, order picking, and sales activities.

You will learn about products and promotions and use digital tools to help customers quickly and accurately. In a busy store environment, you’ll stay flexible, work well with colleagues, and show pride in keeping shelves tidy and operations running smoothly.

Qualifications

• Excellent customer-facing service and communication skills.
• Able to thrive in a fast-paced, physical retail environment.
• Willingness to learn about products and promotions.

Responsibilities

• Put customers first with friendly, helpful service.
• Assist across store tasks: shelving, picking orders, serving customers, and selling products.
• Use digital tools to enhance customer experience.

Skills

Customer service

Team player

Flexibility

Tools

Digital tools

Job description

Sainsbury's is seeking a Customer Assistant to join our store team. You will be at the heart of the customer experience, providing friendly and proactive service while supporting shelving, order picking, and sales activities.

You will learn about products and promotions and use digital tools to help customers quickly and accurately. In a busy store environment, you’ll stay flexible, work well with colleagues, and show pride in keeping shelves tidy and operations running smoothly.