Customer Experience Associate

Retail; City of Edinburgh; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Other retail savings

Job summary

Sainsbury’s is seeking a friendly Customer Assistant in Edinburgh to deliver exceptional service, stock shelves, and support customers across the store. You’ll help with order picking, merchandising, and using digital tools to enhance the shopping experience.

You’ll thrive in a fast-paced environment, enjoy working as part of a team, and be eager to learn about our products, promotions and store processes to help customers make confident purchases.

Qualifications

• Friendly and welcoming attitude
• Able to thrive in a fast-paced, physical environment
• Willing to support colleagues and work as a team
• Open to learning and taking on new challenges
• Confident using new digital tools to assist customers

Responsibilities

• Deliver friendly, helpful service and put customers first
• Assist with stocking shelves, moving stock and keeping areas tidy
• Help customers by filling, picking orders and selling products
• Use digital tools to enhance the customer experience
• Support store operations and product knowledge to make recommendations

Skills

Customer service

Team player

Flexibility

Willingness to learn

Digital tools

Job description

Sainsbury’s is seeking a friendly Customer Assistant in Edinburgh to deliver exceptional service, stock shelves, and support customers across the store. You’ll help with order picking, merchandising, and using digital tools to enhance the shopping experience.

You’ll thrive in a fast-paced environment, enjoy working as part of a team, and be eager to learn about our products, promotions and store processes to help customers make confident purchases.