Customer Experience Assistant - Fast-Paced Retail

Tesco; Stratford-upon-Avon; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our Stratford-upon-Avon team in a fast-paced retail environment where no day is the same.

You will help daily store operations by delivering excellent customer service, stocking shelves, processing payments and maintaining a welcoming store appearance. Training and coaching will help you grow in a friendly, inclusive team.

Qualifications

• Customer-focused service and practical retail skills.
• Ability to work in a fast-paced store environment.
• Willingness to follow safety policies and procedures.

Responsibilities

• Provide excellent customer service and assist shoppers across store areas.
• Stock shelves and help maintain store appearance.
• Process payments at tills and handle cash accurately.
• Assist customers with inquiries and support operations.
• Follow Think 25 policy for age-restricted products and ensure safety.
• Participate in shifts and support coverage as needed.
• Assist with self-service checkouts and keep aisles clear.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Attention to detail

Safety procedures

POS system

Tools

Point of Sale (POS)

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our Stratford-upon-Avon team in a fast-paced retail environment where no day is the same.

You will help daily store operations by delivering excellent customer service, stocking shelves, processing payments and maintaining a welcoming store appearance. Training and coaching will help you grow in a friendly, inclusive team.