Customer Experience Advisor — Retail & In-Store Service

Boots; Ferryhill; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption?

Flexible benefits scheme

Employee Assistance Programme

Résumé du poste

Boots is hiring a Customer Advisor to work onsite in our stores. The role offers an hourly rate of £13.02 to £15.10, with increases after 6 months in the role.

You will help customers on tills, offer product advice and support stock and store presentation. You will be provided with award-winning training accredited by the Institute of Customer Service and be part of a collaborative team focused on delivering a great shopping experience and maintaining a clean, well-stocked store.

Qualifications

• Full training is provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsabilités

• Assist customers at tills and in-store, provide great product advice.
• Promote store offers and schemes to customers.
• Help ensure products are well displayed and stock is managed.
• Work with the team to maintain a clean, presentable store.
• Participate in award-winning training accredited by the Institute of Customer Service.

Connaissances

Fast-paced environment

Effective communication

Team player

Brand ambassador

Description du poste

Boots is hiring a Customer Advisor to work onsite in our stores. The role offers an hourly rate of £13.02 to £15.10, with increases after 6 months in the role.

You will help customers on tills, offer product advice and support stock and store presentation. You will be provided with award-winning training accredited by the Institute of Customer Service and be part of a collaborative team focused on delivering a great shopping experience and maintaining a clean, well-stocked store.