Customer-Driven Optical Assistant | In-Store Eyewear Expert

The Boots Company PLC; Colchester; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced leave pay

Flexible benefits scheme

24/7 counselling support

Job summary

The Boots Company PLC is seeking an Optical Assistant to join their Boots Opticians store team. You will greet customers, support with eye tests, and help find the perfect eyewear solutions while reporting to the store manager.

This role provides opportunities to develop your skills through the industry-leading 'Step Into Optics' training programme. With a focus on customer care and personal development, you will play a critical role in delivering excellent service.

Qualifications

• Passion for customer care is essential.
• Enthusiasm for learning and personal development is needed.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Customer care

Enthusiasm for learning

Job description

The Boots Company PLC is seeking an Optical Assistant to join their Boots Opticians store team. You will greet customers, support with eye tests, and help find the perfect eyewear solutions while reporting to the store manager.

This role provides opportunities to develop your skills through the industry-leading 'Step Into Optics' training programme. With a focus on customer care and personal development, you will play a critical role in delivering excellent service.