Customer Development Manager

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the beauty sector is seeking a Customer Development Manager to enhance their presence in the UK wholesale market. This role involves maintaining key relationships, driving growth strategies, and collaborating with various teams to set the direction of the business. Ideal candidates will have significant experience in the sector and a proven track record of developing and executing successful account plans.

Qualifications

• Demonstrable experience in driving profitable growth in the UK wholesale/retail market.
• Experience in analysing performance data and financial reporting.
• Previous experience within the beauty sector, especially in key department stores.

Responsibilities

• Maintain profitable relationships with core wholesale customers.
• Develop strategic account plans to maximise sales.
• Create bespoke POS and advertising content in collaboration with the marketing team.

Skills

Analysing performance data

Communication

Financial acumen

Planning skills

Job description

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Customer Development Manager, birmingham

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Client:

Neal's Yard Remedies

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Creating the WOW at point of sale

We are looking to recruit a Customer Development Manager, who will be key in maintaining profitable relationships with our core customers in a growth Wholesale channel.

You’ll be a highly experienced, energetic and creative Account Manager, looking for autonomy, responsibility and the ability to shape our growing business. In return we will provide significant support and training to set you up for success

You will be adept at delivering growth and development within a group of accounts. You will be the direct liaison with wholesale customers, sales support and dispatch teams as well as marketing and NPD departments.

As a retail expert, you will develop strategic account plans to maximise sales, improve the way in which the business services the wholesale accounts, whilst proactively seeking new sales opportunities throughout the UK

You will be responsible for maximising the profitable growth of one of our most dynamic and exciting channels, leading the development of strategic annual business plans.

With an eye for detail, you will have awareness of our customer inspired journey, with key insights into the best practices within our space.

Thinking outside the box, you will help create bespoke POS and advertising content, with our Creative Studio and Marketing Team, utilising our unique story and values.

As an effective influencer, you will have the confidence to manage multiple stakeholder relationships, working collaboratively towards differentiating Neal’s Yard Remedies exciting offering from its competitors.

What you’ll have:

• Demonstrable experience in driving profitable growth within the UK wholesale/retail market.
• Experience in analysing performance data and weekly financial reporting
• Highly commercial and financially astute
• Excellent communication, skills are essential
• Previous experience within beauty in John Lewis / key department stores is desirable
• Excellent planning and organisational skills