Customer Delivery Driver, Supermarket Assistant

ENGINEERINGUK; St. Neots; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading UK employee-owned business is seeking a Customer Delivery Driver to deliver Waitrose products directly to customers. The role involves ensuring efficient delivery, providing excellent customer service, and supporting shop tasks when needed. Ideal candidates will possess a valid UK driving license and strong customer service skills.

Qualifications

• Valid UK B-Category driving license with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.

Responsibilities

• Deliver quality Waitrose produce directly to customers' doors.
• Load and prepare van for deliveries.
• Represent the Waitrose brand with excellent customer service.

Skills

Customer service skills

Time management

Physical handling

Self-motivated

IT literacy

Job description

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Customer Delivery Driver, Supermarket Assistant

About the role
As a Customer Delivery Driver, you will deliver quality Waitrose produce and Partner-led service directly to customers' doors. When not on delivery, you will support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop's efficient operation. You must be 18 or older to apply.

Key Responsibilities

1. Check your delivery routes for the day.
2. Load and prepare your van for deliveries, ensuring all orders are ready for efficient delivery.
3. Complete vehicle safety checks, maintaining road safety and compliance.
4. Represent the Waitrose brand with excellent customer service.
5. Assist customers with shopping and build rapport based on trust.
6. Support shop tasks when required.

Essential skills/experience

• Valid UK B-Category driving license with no more than 6 points.
• Excellent customer service skills.
• Good time management.
• Ability to handle physical tasks like lifting crates and cages.
• Self-motivated and adaptable, able to work independently.
• IT literacy.

Desirable skills/experience

• Previous driving experience, especially with chilled vehicles.

About The Partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We foster a culture of ownership, innovation, and inclusivity, committed to building a happier world and a diverse environment where everyone can thrive.

Additional notes:

• Some roles may require pre-employment checks, including DBS and financial probity checks.
• Apply early as vacancies may close quickly due to high interest.
• We support flexible working arrangements; discuss options with your hiring manager.