Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Peterborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, delivering quality products and exceptional service. You'll manage delivery routes and assist in-store, contributing to a friendly and efficient shopping experience.

Qualifications

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Ability to work independently and self-motivated.

Responsibilities

• Load and prepare your van for deliveries.
• Complete vehicle safety checks and maintain compliance.
• Assist customers with their shopping.

Skills

Customer Service

Time Management

IT Literacy

Physical Handling

Job description

About the role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

Due to the nature of the role, you need to be 18 years or older to work with us.

Key Responsibilities

• Start your day in store, checking your delivery routes.
• Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery to customers.
• Complete vehicle safety checks, maintaining road compliance, health and safety standards.
• Represent the Waitrose brand on the road, prioritizing excellent customer service.
• Assist customers with their shopping and build rapport based on trust and service.
• Support the wider shop team with general shopkeeping tasks when required.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks such as lifting crates and moving cages.
• Ability to work independently, self-motivated, and adaptable.
• IT literacy.

Desirable skills/experience you may have

• Previous driving experience, knowledge of chilled vehicles is a plus.

About The Partnership

We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, driven by our purpose to build a happier world. We focus on retail excellence, innovation, and diversification, always committed to price, quality, and service.

We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively. As Partners, we make all the difference, and we own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks and financial probity checks, which will be communicated during the recruitment process. We encourage prompt completion of any required documentation to avoid delays.

We recommend applying early as vacancies may close if we receive a high volume of applications.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.