Customer Delivery Driver, Supermarket Assistant

ENGINEERINGUK; Market Harborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, delivering quality products directly to customers' doors. You'll also support the shop team, ensuring efficient operations and excellent customer service. Ideal candidates will have a valid driving license and strong customer service skills.

Qualifications

• Valid UK manual driving license (category B) with no more than 6 points.
• Strong customer service skills.
• Ability to handle physical tasks like lifting crates.

Responsibilities

• Deliver quality Waitrose produce and Partner-led service directly to customers' doors.
• Load and prepare van for deliveries, ensuring all orders are organized.
• Assist customers with shopping and build rapport.

Skills

Customer service

Time management

Physical handling

IT literacy

Job description

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Customer Delivery Driver, Supermarket Assistant

About the role
As a Customer Delivery Driver, you'll deliver quality Waitrose produce and Partner-led service directly to customers' doors. When not on deliveries, you'll support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop's efficient operation. You must be at least 18 years old to apply.

Key Responsibilities

1. Check your delivery routes for the day.
2. Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
3. Complete vehicle safety checks, maintaining road compliance and safety standards.
4. Represent the Waitrose brand with excellent customer service.
5. Assist customers with shopping and build rapport based on trust.
6. Support the shop team with general tasks as needed.

Essential skills/experience

• Valid UK manual driving license (category B) with no more than 6 points.
• Strong customer service skills.
• Good time management.
• Ability to handle physical tasks like lifting crates and moving cages.
• Ability to work independently, self-motivated, and adaptable.
• IT literacy.

Desirable skills/experience

• Previous driving experience, especially with chilled vehicles.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. We foster a culture of ownership, innovation, and inclusivity, committed to building a happier world and creating an environment where everyone can thrive.

Important points to note:

• Some roles require pre-employment checks, including DBS and financial probity checks.
• Apply promptly as vacancies may close early.
• We support flexible working arrangements; discuss options with the hiring manager.