Customer Delivery Driver & Grocery Specialist

Waitrose & Partners; Sandbach; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Flexible working hours

DBS checks may be required

Job summary

Waitrose & Partners is seeking Customer Delivery Drivers in the UK to bring premium Waitrose produce and service to customers’ doors. You’ll be a friendly, professional presence on the road and in-store, handling deliveries, substitutions, refunds and route planning with care.

Join a Partner-led team in a flexible, customer-first environment with safety as a priority; full training provided, DBS consideration where required, and opportunities to grow within the John Lewis Partnership.

Qualifications

• Be 18 or older.
• Hold a full UK manual car driving licence (B-category) with up to 6 penalty points.
• Bring friendly, customer-focused approach.
• Be prepared for physical tasks like lifting and moving equipment.

Responsibilities

• Be a friendly face for the Waitrose brand while on the road and provide excellent customer service.
• Communicate changes to orders and handle substitutions or refunds promptly.
• Handle deliveries with care and ensure items are transported safely.
• Advise customers that substitutions will not incur extra charges.
• Familiarise with the delivery route and perform pre-trip safety checks on the van.
• Support warehouse tasks when off the road.

Skills

Age 18+

UK B license

People skills

Physical work

Job description

Waitrose & Partners is seeking Customer Delivery Drivers in the UK to bring premium Waitrose produce and service to customers’ doors. You’ll be a friendly, professional presence on the road and in-store, handling deliveries, substitutions, refunds and route planning with care.

Join a Partner-led team in a flexible, customer-first environment with safety as a priority; full training provided, DBS consideration where required, and opportunities to grow within the John Lewis Partnership.