Customer Delivery Driver: Friendly, Service-Driven

Waitrose & Partners; Cardiff; On-site; GBP 21,000 - 27,000; Full time

Job summary

Waitrose & Partners is seeking Customer Delivery Drivers to bring premium products directly to customers’ doors. This role is highly active, involves customer interaction, stock replenishment at the shop, and safe, efficient driving of well-equipped vehicles.

We value diverse, inclusive teams and commitment to exceptional service. As a Waitrose Partner, you’ll contribute to delivering trust and care, while upholding safety and quality in every delivery.

Qualifications

• Experience in delivering excellent customer service.
• Valid UK driving licence (B category) with clean record.
• Able to perform physically demanding tasks and lift items.

Responsibilities

• Deliver groceries and maintain high standards of customer service.
• Communicate effectively with customers about substitutions, refunds and order changes.
• Handle goods with care and ensure products are transported safely.
• Check delivery route and vehicle safety before shifts.
• Maintain a clean and organized vehicle and warehouse tasks when not on the road.
• Follow pre-employment vetting and DBS checks as required.

Skills

Customer service

Driving licence

People skills

Physical fitness

Job description

Waitrose & Partners is seeking Customer Delivery Drivers to bring premium products directly to customers’ doors. This role is highly active, involves customer interaction, stock replenishment at the shop, and safe, efficient driving of well-equipped vehicles.

We value diverse, inclusive teams and commitment to exceptional service. As a Waitrose Partner, you’ll contribute to delivering trust and care, while upholding safety and quality in every delivery.