Customer Delivery Driver — Flexible Hours & Perks

Tesco; Ashford; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Colleague Clubcard discount 10%+

Wellbeing services

Life cover with pension

Pension with matching 7.5%

Uniform provided

Job summary

Tesco is seeking Customer Delivery Drivers to meet customers in their homes, delivering great service with a smile. This role is varied, with shifts that adapt to daily needs and a supportive team at base.

Pay starts at £14.18/hour, rising to £15.45 in M25 stores, with a guaranteed minimum of 16 hours per week and roles from 12 hours available. You will manage van loads, communicate order changes clearly, and ensure timely, courteous delivery, maintaining high standards of care and customer

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs while out on the road and in the store.

Responsibilities

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it's roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer's time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Skills

Customer service

Communication

Teamwork

Job description

Tesco is seeking Customer Delivery Drivers to meet customers in their homes, delivering great service with a smile. This role is varied, with shifts that adapt to daily needs and a supportive team at base.

Pay starts at £14.18/hour, rising to £15.45 in M25 stores, with a guaranteed minimum of 16 hours per week and roles from 12 hours available. You will manage van loads, communicate order changes clearly, and ensure timely, courteous delivery, maintaining high standards of care and customer