Customer Delivery Driver — Flexible Hours & Friendly Service

John Lewis Partnership; Salisbury; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Night premium

Job summary

John Lewis Partnership is seeking a Customer Delivery Driver for Salisbury. This part-time, permanent role involves in-store prep, street-delivery service, and ensuring customer satisfaction with every order.

You’ll drive modern vans, interact with customers, manage substitutions, and perform safety checks. Night premiums apply for night hours; DBS/vetting may occur as part of pre-employment checks.

Qualifications

• Be 18 or older.
• Hold a full UK manual car driving licence (B category) with no more than 6 penalty points.
• Be prepared for physical work (lifting crates, stairs, moving items up to ~18 kg).
• Provide excellent customer service and a friendly, helpful attitude.

Responsibilities

• Be a friendly face for the Waitrose brand while on the road and deliver great customer service.
• Chat with customers about changes to orders and arrange refunds where needed.
• Handle products with care and treat them as your own.
• Explain substitutions and ensure customers aren’t charged extra for substitutions.
• Help customers with groceries and build trustful relationships.
• Familiarise yourself with the delivery route for the day.
• Perform a full safety check on the delivery van and stay compliant with safety rules.
• Assist the wider CFC team with warehouse tasks when not on the road.

Skills

Customer service

Driving

Friendly approach

Teamwork

Job description

John Lewis Partnership is seeking a Customer Delivery Driver for Salisbury. This part-time, permanent role involves in-store prep, street-delivery service, and ensuring customer satisfaction with every order.

You’ll drive modern vans, interact with customers, manage substitutions, and perform safety checks. Night premiums apply for night hours; DBS/vetting may occur as part of pre-employment checks.