Customer Delivery Driver

Asda Stores Ltd; Norwich; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing services

Colleague recognition programme

Job summary

Asda Stores Ltd in Norwich is looking for a Customer Delivery Driver to join our store team on a permanent, part-time basis. You’ll load your van and deliver to regular customers, ensuring a friendly, efficient service with a smile and a focus on accuracy and pace.

You’ll keep the van clean, assist with online orders when busy, and work 19.5 hours per week with shifts during days, including weekends. A valid UK driving licence, good communication, and a customer-first mindset are essential, with

Qualifications

• Valid UK driving licence (Full or Automatic) for at least 12 months with no more than 6 penalty points.
• Friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Load and deliver products to customers’ front doors.
• Maintain vehicle cleanliness and readiness for next delivery.
• Assist with picking and packing online orders when busy.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title Customer Delivery Driver Location Norwich Hall Road Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 19.5 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 18 October 2026

At Asda, we want you to find your everything. As a Customer Delivery Driver in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re loading your van or delivering to your regular customers, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything by delivering our products right to their front door with a smile. When you're not on the road, you'll make sure your van is clean and fit for the next delivery (don't worry, you don't need to be an expert mechanic – we'll give you all the training you need) and when we are really busy, you'll be asked to help your team, picking and packing online orders.

What makes a brilliant Customer Delivery Driver:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A valid UK Driving Licence (Full or Automatic only) for at least 12 months with no more than 6 penalty points.
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings – no two days are the same.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.