Customer-Centric Shift Leader – Flexible Hours

Tesco PLC; Langley Moor; In loco; GBP 20.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday allowance

Flexible working

Colleague Clubcard discounts

Wellbeing resources

Pension plan

Descrizione del lavoro

Tesco PLC is seeking a Shift Leader to manage a fast-paced retail environment and lead a team to deliver excellent customer service.

You will coach colleagues, monitor team performance, and implement practical actions to improve service while keeping the store running smoothly. The role emphasizes flexible leadership, strong communication, and a hands-on approach to daily store duties.

Competenze

• Able to role model great customer service and meet customer needs.
• Lead and coach a team to improve service and store performance.
• Clear communicator using multiple methods to keep the team informed.

Mansioni

• Lead a shifts team in a fast-paced retail environment.
• Coordinate activities to deliver store objectives.
• Balance priorities and manage changing store needs.
• Deliver actionable improvements through hands-on coaching.

Conoscenze

Customer service

Team leadership

Communication

Decision making

Adaptability

Descrizione del lavoro

Tesco PLC is seeking a Shift Leader to manage a fast-paced retail environment and lead a team to deliver excellent customer service.

You will coach colleagues, monitor team performance, and implement practical actions to improve service while keeping the store running smoothly. The role emphasizes flexible leadership, strong communication, and a hands-on approach to daily store duties.