Customer Care Technician

Fawkes and Reece; Northampton; On-site; GBP 33,000 - 35,000; Full time

Job summary

A leading housing company seeks a Customer Care Technician to join their Northampton team, focusing on residential developments. The ideal candidate will possess construction knowledge and problem-solving skills, effectively addressing defects and completing necessary documentation. This full-time permanent position offers an annual salary range of £33K-£35K.

Qualifications

• Experience in residential construction or related trades (Painting, Decorating, Carpentry, Joinery).
• Ability to resolve defects quickly.

Responsibilities

• Resolve defects in a speedy manner.
• Complete all required paperwork (time sheets) for submission.
• Carry out inspections of reported defects.
• Report any repetitive defects to the Customer Care Manager.

Skills

Problem-solving

Knowledge of construction

Job description

Location: Northampton
Salary: £33K- £35K per Year
Contract: Permanent
Type: Full Time

I am working with a housing company who have residential developments within the South Midlands in locations such as Northampton, Kettering and Corby. They are looking for a Customer Care Technician to join their team ideally with residential experience.

The ideal candidate will have comprehensive knowledge of construction and ability to problem-solve with defects, likely to come from a background in the trades e.g. Painting, Decorating, Carpentry and Joinery.

• Resolve defects in a speedy manner
• Complete all required paperwork (time sheets) for submission to the Divisional offices
• Carry out inspections of reported defects as and when required
• Report any repetitive defects on active and non-active sites to the Customer Care Manager

If you would like to apply for this role please do so below or for more information please contact Max Davies at the Fawkes & Reece London office.