Claims Technician Subsidence

Adjusting Appointments Limited; Melton Mowbray; Remote; GBP 30,000 - 45,000; Full time

Job summary

A well-established Loss Adjusting company is seeking a Subsidence Claims Handler to join their remote team. In this role, you will manage your own cases, liaise with surveyors, and leverage your extensive experience to enhance customer service and operational efficiency. The position offers substantial growth potential within a collaborative environment, as well as competitive salary and benefits.

Benefits

Competitive annual salary

Contributory pension

Bonus

Flexi benefits

Birthday holiday

Qualifications

• Extensive claims handling experience, particularly in subsidence.
• Strong knowledge of insurance principles.
• High competency in IT systems required.

Responsibilities

• Manage your own caseload of subsidence claims.
• Provide high standard of customer service.
• Work closely with Surveying Engineers.

Skills

Buildings/Subsidence claims handling

Communication

IT/Systems experience

Education

CertCILA/Cert CII

Job description

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office.

• This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
• You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
• Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry.
  
  

Key Responsibilities

• Manage your own caseload of subsidence claims
• Carry out desk-top handling using digital solutions
• Work closely with Surveying Engineers arranging instruction
• Liaise with all relevant parties ensuring the smooth management of the claims process
• Provide a high standard of customer service
• Utilise your exceptional technical expertise demonstrating your subsidence knowledge
• Work to client SLA's and KPI's
  
  

About You

• Excellent Buildings/Subsidence claims handling experience
• Insurance Principles knowledge
• Exceptional communication skills and experience, verbal and written
• The ability to work within a pressured and busy environment working to strict deadlines and timescales
• Excellent IT/Systems experience with a high level of competency
• Industry qualifications CertCILA/Cert CII, working towards or the desire to complete
  
  

Salary & Benefits

• Competitive annual salary
• Contributory pension
• Bonus
• Flexi benefits
• Birthday holiday
• 35 hours per week Monday - Friday
• Remote working