TPA Case Manager / Property Claims Technician Remote (Birmingham)

www.topfinancialjobs.co.uk - Jobboard; Birmingham; Remote; GBP 28,000 - 40,000; Full time

Job summary

A leading job board is seeking a Case Manager for their Property TPA Division in Birmingham. This role requires managing household and commercial property claims, ensuring top-notch customer service and timely settlements. The successful candidate will work collaboratively with Adjusters and must demonstrate strong claims management and reporting skills.

Qualifications

• Experience in managing claims, preferably in property insurance.
• Proactive approach to customer service and claim resolution.
• Ability to produce detailed reports for insurers.

Responsibilities

• Provide first class customer service to clients and colleagues.
• Manage a caseload of Household/Commercial Property claims.
• Write detailed reports, liaise with various stakeholders for settlement.

Skills

Customer Service

Claims Management

Reporting

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division.

The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref: CD4. For all other vacancies, take a look at our website - (url removed)