TPA Case Manager/ Property Claims Technician Remote (Birmingham)

Exchange Street Executive Search; Birmingham; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Case Manager in their Property TPA Division. The role requires providing excellent customer service while managing claims to conclusion, ensuring all requirements are met. You'll handle your own caseload of property claims and collaborate with a national team of Adjusters.

Qualifications

• Ability to manage a caseload of claims effectively.
• Proactive approach in settling claims.
• Experience liaising with various stakeholders like insurers and contractors.

Responsibilities

• Provide first class customer service to clients and colleagues.
• Manage claims proactively until conclusion.
• Write detailed reports for insurers and liaise with various parties.

Skills

Customer Service

Claims Management

Communication

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division.

The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref: CD4. For all other vacancies, take a look at our website - (url removed)