Customer Care Specialist - Flexible Shifts & Perks

Co-Operative Energy Ltd; Bream; A distancia; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

30 days annual leave

Health and wellbeing programmes

Full training and accredited dev plans

Enhanced maternity/paternity and leave

Descripción de la vacante

OurCoop is hiring a Customer Service Assistant to help customers and ensure a great store experience. You may work evenings and weekends to support peak times. You will handle checkout, stock replenishment and keep the store welcoming.

We offer Employee Discounts, 30 Days Annual Leave (rising to 37), Health and Wellbeing Programmes, full training and development, and enhanced family leave. We welcome diverse backgrounds and value transferrable skills.

Formación

• Customer-focused and able to deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsabilidades

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Conocimientos

Customer focus

Communication

Listening skills

Resilience

Friendly demeanor

Descripción del empleo

OurCoop is hiring a Customer Service Assistant to help customers and ensure a great store experience. You may work evenings and weekends to support peak times. You will handle checkout, stock replenishment and keep the store welcoming.

We offer Employee Discounts, 30 Days Annual Leave (rising to 37), Health and Wellbeing Programmes, full training and development, and enhanced family leave. We welcome diverse backgrounds and value transferrable skills.