Customer Experience Specialist – Flexible Hours & Perks

Tennessee Farmers Cooperative Inc; Swindon; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop­-

Enhanced Maternity, Paternity and Fam­

Job summary

OurCoop in Swindon is hiring a Customer Service Assistant to join our team. You will help customers, operate tills, and ensure a friendly, efficient store experience. Shifts may include evenings and weekends to cover busy periods.

You will be welcoming, patient, and proactive in helping customers, stacking shelves, replenishing stock, and guiding shoppers to the right products. Training and development plans are provided to support your growth in a busy retail environment.

Qualifications

• Customer focused and deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Go the extra mile to ensure customers have a fantastic store experience.
• Provide customers with a speedy and convenient checkout process.
• Replenish stock to ensure customers can purchase our wide variety of products.
• Ensure the store is welcoming and presentable at all times.

Skills

Customer focus

Communication

Teamwork

Interpersonal skills

Job description

OurCoop in Swindon is hiring a Customer Service Assistant to join our team. You will help customers, operate tills, and ensure a friendly, efficient store experience. Shifts may include evenings and weekends to cover busy periods.

You will be welcoming, patient, and proactive in helping customers, stacking shelves, replenishing stock, and guiding shoppers to the right products. Training and development plans are provided to support your growth in a busy retail environment.