Customer Experience Assistant - Flexible Hours & Perks

Co-Operative Energy Ltd; Towcester; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave

Wellbeing Programmes

Training & Accreditation

Family Leave

Job summary

OurCoop is seeking a Customer Service Assistant to join our team in Towcester. You will be instrumental in delivering a friendly store experience and ensuring smooth checkouts, stock replenishment, and a welcoming environment for customers throughout your shift, including evenings and weekends.

We value enthusiastic, resilient individuals who can communicate clearly with customers and colleagues, and who are committed to delivering high-quality service every day.

Qualifications

• Customer-focused with strong communication and interpersonal skills.
• Able to listen, interact, and collaborate with customers and team members.
• Enthusiastic, resilient, and supportive during busy periods.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Job description

OurCoop is seeking a Customer Service Assistant to join our team in Towcester. You will be instrumental in delivering a friendly store experience and ensuring smooth checkouts, stock replenishment, and a welcoming environment for customers throughout your shift, including evenings and weekends.

We value enthusiastic, resilient individuals who can communicate clearly with customers and colleagues, and who are committed to delivering high-quality service every day.