Customer Experience Assistant - Evenings & Weekends

Co-Operative Energy Ltd; England; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

30 days annual leave

Health & wellbeing programmes

Training & development

Enhanced family leave

Job summary

OurCoop is seeking a Customer Service Assistant to join our team. You will help customers, operate tills, and support a welcoming store environment with a focus on service during evenings and weekends.

The role emphasises great communication, teamwork and resilience, offering training and inclusion in a diverse workplace. You’ll contribute to a positive shopping experience across all store areas.

Qualifications

• Customer focused and deliver excellent store experiences.
• Ability to listen, interact and communicate with customers and team members.
• Enthusiastic, resilient and supportive under demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Provide customers with a speedy and convenient checkout process.
• Replenish stock to ensure customers can purchase our wide variety of products.
• Ensure the store is welcoming and presentable at all times.

Skills

Customer focus

Communication skills

Interpersonal skills

Positive attitude

Job description

OurCoop is seeking a Customer Service Assistant to join our team. You will help customers, operate tills, and support a welcoming store environment with a focus on service during evenings and weekends.

The role emphasises great communication, teamwork and resilience, offering training and inclusion in a diverse workplace. You’ll contribute to a positive shopping experience across all store areas.