Customer Experience Assistant | Flexible Shifts + 30 Days Leave

Co-Operative Energy Ltd; Berinsfield; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

30 days annual leave

Health & wellbeing programmes

Training and development plans

Enhanced family leave

Job summary

OurCoop is seeking a Customer Service Assistant to help deliver exceptional store experiences in a busy retail environment. The role involves engaging with customers, operating tills when needed, and maintaining a welcoming store appearance in a fast-paced setting.

As part of OurCoop, you may work evenings and weekends to cover shifts, with opportunities for full training and development in customer service. Join a diverse team committed to supporting customers across our stores.

Qualifications

• Customer focused and deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Communication

Teamwork

Resilience

Friendly demeanor

Job description

OurCoop is seeking a Customer Service Assistant to help deliver exceptional store experiences in a busy retail environment. The role involves engaging with customers, operating tills when needed, and maintaining a welcoming store appearance in a fast-paced setting.

As part of OurCoop, you may work evenings and weekends to cover shifts, with opportunities for full training and development in customer service. Join a diverse team committed to supporting customers across our stores.