Customer Service & Checkout Specialist — Evenings/Weekends

Tennessee Farmers Cooperative Inc; Oxford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave

Wellbeing Programs

Training and Development

Family Leave

Job summary

OurCoop in Oxford is seeking a Customer Service Assistant to help keep our store welcoming and efficient. You will greet customers, operate tills, and assist with stock replenishment while shifts may include evenings and weekends to cover peak times.

We value a friendly, customer-focused approach and teamwork, offering full training, generous annual leave, employee discounts, and health and wellbeing support to help you thrive in a busy retail environment.

Qualifications

• Customer-focused and able to deliver excellent store experiences.
• Active listening and clear communication with customers and team members.
• Enthusiastic and resilient to support colleagues during busy times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focus

Active listening

Communication

Team interaction

Friendly demeanor

Job description

OurCoop in Oxford is seeking a Customer Service Assistant to help keep our store welcoming and efficient. You will greet customers, operate tills, and assist with stock replenishment while shifts may include evenings and weekends to cover peak times.

We value a friendly, customer-focused approach and teamwork, offering full training, generous annual leave, employee discounts, and health and wellbeing support to help you thrive in a busy retail environment.