Customer Care Coordinator

TeamJobs; York and North Yorkshire; Hybrid; GBP 16,944 - 20,044; Full time

Benefits offered by this job

Gym discounts

Cycle to work schemes

Free parking

Incentives and rewards

Progression opportunities

Job summary

A staffing agency in York is seeking a Customer Care Coordinator to join their busy inbound contact centre team. This role involves handling calls and emails, placing orders, and resolving inquiries efficiently. The ideal candidate will have a customer-focused attitude, be comfortable working to targets, and be reliable and organized. The position offers hybrid working after training, free parking, and various employee benefits including gym discounts and progression opportunities.

Qualifications

• Must have a customer-focused attitude.
• Ability to work towards targets is essential.
• Reliability and organizational skills are key.

Responsibilities

• Handle customer calls and emails.
• Place orders and resolve enquiries at first point of contact.
• Upsell products where appropriate.
• Complete any additional duties as required.

Skills

Customer-focused attitude

Comfortable working to targets

Reliable and organised

Job description

Customer Care Coordinator

TeamJobs, North Yorkshire, England, United Kingdom – Hybrid (after training)

Hourly: £12.30 per hour, Night shift: £14.55 per hour, 40 hours per week – Shift-based.

Position Overview

We’re looking for a confident and friendly Customer Care Coordinator to join our busy inbound contact centre team.

Key Responsibilities

• Handle customer calls and emails.
• Place orders and resolve enquiries at first point of contact.
• Upsell products where appropriate.
• Complete any additional duties as required.

Qualifications

• Customer-focused attitude.
• Comfortable working to targets.
• Reliable and organised.

Benefits & Offer

• Hybrid working after training.
• Free parking.
• Gym discounts & cycle to work schemes.
• Incentives, rewards & progression opportunities.
• Temporary and permanent roles available.

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INDCP

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