Customer Care Coordinator

TN United Kingdom; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Site Service Operative to join their Hygiene team. This role involves maintaining high standards of cleanliness and safety in a busy factory environment. You'll be responsible for cleaning various facility areas, operating cleaning equipment, and ensuring compliance with health and safety standards. The company values its employees, offering full training and opportunities for career development. Join a team that prides itself on quality and efficiency, and contribute to making every day special for customers across the UK.

Benefits

Enhanced Maternity & Paternity Leave

Enhanced Pension Scheme

Death in Service Benefit

Free Employee Assistance Programme

Retail Discounts

On-site Company Shop

Refer a Friend Scheme

Employee Recognition Awards

Learning & Development Opportunities

Qualifications

• Strong work ethic and pride in work.
• Ability to follow verbal and written instructions.
• Good organizational skills to meet deadlines.

Responsibilities

• Clean facility areas including locker rooms and canteens.
• Operate floor cleaning equipment and adhere to safety regulations.
• Complete paperwork efficiently and report issues.

Skills

Hygiene Standards

Communication Skills

Organizational Skills

Teamwork

Attention to Detail

Tools

Floor Cleaning Equipment

Job description

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Location: Lightbodies, Hamilton
Shift: Night Shift 18:30 – 06:30, 4 on 4 off pattern

We have an opportunity for a Site Service Operative to join our Hygiene team at our Lightbody factory in Hamilton on a 4 on 4 off shift pattern.

Finsbury Food Group is a leading specialty bakery manufacturer. We constantly raise quality and efficiency standards, and build long-term relationships with major retailers and the food service channel. We produce 75% of the UK's sharing cakes, including retailer own brand cakes, tray bakes, and party cakes. Baking brilliance makes every day special.

You will work in a busy team, maintaining high standards of hygiene, quality, safety, and output. Meeting food safety and health and safety standards is essential. The Site Service Operative will ensure that the facility areas are cleaned and maintained to a high standard.

The Site Service Operatives should have a strong work ethic and take pride in their work. Good communication skills are essential to work effectively within a team, highlight challenges, seek support, and offer support. These roles can be busy, so good organizational skills and the ability to meet deadlines are key to success.

We offer full training and opportunities for career development within the company.

This is what you’ll actually do!

You’ll follow instructions to clean facility areas, including locker rooms, toilets, and canteens, and operate floor cleaning equipment.

You must be able to work alone or in a team, have clear English communication skills, and follow verbal and written instructions. You’ll also adhere to PPE rules, chemical dilution procedures, and health and safety regulations.

You’ll be responsible for completing paperwork to a high standard, performing tasks efficiently to reduce waste, reporting issues, and following company policies. You may also undertake duties to maintain external areas, such as light weeding and ground work, and clean communal areas.

Ideally, this is you!

• Organizes own work to meet deadlines
• Strong communication and social skills, works well in a team
• Reliable, committed, and has a good work ethic
• Takes pride in completing tasks from start to finish

What’s in it for you!

• Enhanced Maternity & Paternity Leave
• Enhanced Pension Scheme
• Death in Service Benefit
• Free Employee Assistance Programme
• Retail discounts via Benefits Hub
• On-site company shop
• Refer a Friend Scheme (up to £300 per referral)
• Employee Recognition Awards
• Learning & Development opportunities, including sponsored memberships and in-house courses

Our vision is to be the leading bakery group in the UK. We value our talented employees and are committed to their development, helping everyone achieve their personal and professional goals.