Customer Care Assistant - Welcoming, Fast-Paced Dining

McDonald's United Kingdom; West Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, delivering friendly service and ensuring a welcoming dining area. You will greet customers, manage special events for children, hand out balloons, and help create a warm atmosphere.

A genuine smile, strong communication, and the ability to connect with customers are essential, as is working well with the team to keep spaces clean and inviting in a busy, energetic setting.

Qualifications

• Customer-focused with a positive attitude.
• Strong communication and teamwork.
• Ability to maintain high energy in a fast-paced setting.

Responsibilities

• Greet customers and ensure a warm, welcoming atmosphere.
• Assist with events, balloons, and activities for children.
• Maintain high standards of cleanliness in dining area and toilets.
• Communicate customer satisfaction to the manager and help resolve issues.

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, delivering friendly service and ensuring a welcoming dining area. You will greet customers, manage special events for children, hand out balloons, and help create a warm atmosphere.

A genuine smile, strong communication, and the ability to connect with customers are essential, as is working well with the team to keep spaces clean and inviting in a busy, energetic setting.