Customer Care Specialist: Fast-Paced & Welcoming Service

McDonald's United Kingdom; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Job summary

McDonald's is seeking a friendly Customer Care Assistant to join our fast-paced team in the United Kingdom. You will be the face of the restaurant, welcoming guests, answering questions, and ensuring a smooth, enjoyable visit for every customer.

In this role you will maintain clean dining areas and toilets, engage with customers warmly, and support events and everyday operations to help deliver consistent service and a welcoming atmosphere.

Responsibilities

• Greet customers and ensure a positive dining experience.
• Maintain high standards of cleanliness in dining area and toilets.
• Communicate customer feedback to the store manager and team.

Job description

McDonald's is seeking a friendly Customer Care Assistant to join our fast-paced team in the United Kingdom. You will be the face of the restaurant, welcoming guests, answering questions, and ensuring a smooth, enjoyable visit for every customer.

In this role you will maintain clean dining areas and toilets, engage with customers warmly, and support events and everyday operations to help deliver consistent service and a welcoming atmosphere.