Customer Care Agent – Inbound & Outbound Calls

Johnsons Cars Limited; Redditch; Vor Ort; GBP 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Birthday Leave

Company Pension Scheme

Staff Discounts

Dentist on Demand

Optional Benefits

Zusammenfassung

Johnsons Cars is recruiting for an Inbound and Outbound advisor to join our Redditch contact centre. Full training will be provided; previous contact centre experience is beneficial but not required.

Shift patterns: Mon-Fri 8am-5pm or 08:30-17:30, with a basic salary of £25,000 and OTE £27,700. You will handle calls, secure bookings for service/MOT/repairs, be knowledgeable about services, and deliver exceptional customer service.

Qualifikationen

• Excellent telephone manner.
• Outgoing personality is essential for customer interactions.
• Motivated individual with a positive attitude and drive.

Aufgaben

• Receiving/making telephone calls
• Secure bookings for service, MOT and/or repairs
• Be knowledgeable about the services available
• Deliver the very highest levels of customer service

Kenntnisse

Excellent telephone manner

Outgoing personality

Motivated individual

Jobbeschreibung

Johnsons Cars is recruiting for an Inbound and Outbound advisor to join our Redditch contact centre. Full training will be provided; previous contact centre experience is beneficial but not required.

Shift patterns: Mon-Fri 8am-5pm or 08:30-17:30, with a basic salary of £25,000 and OTE £27,700. You will handle calls, secure bookings for service/MOT/repairs, be knowledgeable about services, and deliver exceptional customer service.